Elite Venue Selection Felbridge - Gatwick

How the staff went over and beyond to ensure we were comfortable and our needs were met. Room was spacious and comfy and was nice to have the use of the lounge. The spa was great and thankfully it wasn't too busy or overcrowded in there. I was gutted that I didn't get to use the standalone bath during the stay. I should have factored in time. Maybe next time!

From the moment we arrived at the hotel we were looked after exceptionally well. We were provided with a walk in shower, which I had forgotten to ask for on check in and had a beautiful room. We went to the bar before dinner and had a couple of cocktail which were delicious and then went into dinner which had a good selection of food and not just burgers and pizzas which alot of restaurants seem to offer these days. A fabulous quick overnight stay but will definitely return again for the same in 2025.

Hotel was clean and staff were really friendly and helpful. Breakfast was nice with loads of choice pool and jacuzzi were nice to visit.

My husband and I had a warm welcome on arrival checking in. The room was quite comfortable with a good view from our window. The room facility was good with even a small fridge tucked away. A very good sized TV and bed, although I would have preferred a flat pillow, but my husband was comfortable with his pillow. The evening meals was a good tasty amount and breakfast had a wide variety to choose from. An enjoyable time was had, just wish we could have stayed an extra night.

I had contacted the hotel ahead of time to say that it was our honeymoon. I had booked a large suite, Room 238. Upon arrival, receptionist Sophie was excellent and very professional and told us the benefits of joining IHG, starting with a free drink. When entering our room, we were really happy, the room was huge, with a super king bed and lovely bathroom. The room had been decorated by staff with some petals and there was a plate with a treat and chocolate dipped strawberry with congratulations written in chocolate. It was a really nice touch. We had booked a stay with dinner bed and breakfast and went down to the restaurant for 7.15pm. Emma our waitress was really good and friendly and explained that the deal included 3 courses. We used our free drinks voucher for joining IHG, with our meal. Our starters were great, deep fried Halloumi for me with sweet chilli which was fantastic, perfectly cooked and not rubbery! My wife had Mac n cheese croquettes with a nacho sauce which was delicious. For main we had Chicken schnitzel with garlic butter served with skin on fries and some rocket with Parmesan shavings. The chicken was perfect and juicy the flavour combination was excellent. The fries were not oily but great tasting and the potato was fluffy. For dessert I had warm chocolate brownie which was the best I have ever had an I am 50 and have had 100’s over the years. My wife had a white chocolate raspberry cheesecake which was also delicious. I joked around with Emma and Mark, the restaurant supervisor, that the food was disgusting, the worst ever, so we had to clear our plates lol. They were both fun staff who made our stay better. After a great quiet night in our luxurious room we came down for breakfast. There was a great selection of continental and cooked breakfast buffet on offer.